Privacy Policy

Last updated: July 1, 2025

This Privacy Policy describes how Only Gourmet ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or interact with onlygourmet.ca, place an order, or otherwise engage with our Services.

By using the Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Site.

1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the Site following changes indicates acceptance of the revised policy.

2. PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information:

Information you provide directly, such as:

  • Name, email, shipping/billing address, phone number
  • Order and payment details
  • Account information (if applicable)
  • Communication with customer service

Information collected automatically, including:

  • IP address, device type, browser type
  • Usage data (e.g., pages viewed, time spent)
  • Cookies and tracking technologies

Information from third parties, such as:

  • Payment processors (e.g., Shopify, credit card providers)
  • Service providers who help us operate the website
  • Analytics and advertising tools

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about orders, returns, and updates
  • Improve our website and services
  • Prevent fraud and ensure site security
  • Conduct marketing and advertising (with consent where required)

4. COOKIES

We use cookies and similar technologies to improve site functionality, personalize your experience, and analyze site usage. You can manage cookie preferences in your browser settings.

To learn more about cookies used by Shopify (our e-commerce platform), visit:
https://www.shopify.com/legal/cookies

5. HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Service providers (e.g., shipping, payment, customer service)
  • Marketing and advertising partners
  • Affiliates and legal entities within our business group
  • Legal authorities, if required
  • In the event of a business transfer or acquisition

We do not sell your personal data or share sensitive information without your consent.

6. CHILDREN’S PRIVACY

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us to request removal.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights including:

  • Access to personal information
  • Correction of inaccurate data
  • Deletion of your information
  • Objection to or restriction of processing
  • Portability of data
  • Withdrawal of consent (where applicable)

You can exercise your rights by contacting us (details below). We may need to verify your identity before responding to your request.

8. DATA SECURITY & RETENTION

We use industry-standard safeguards to protect your data. However, no system is completely secure. We retain personal information only as long as necessary for legitimate business purposes or to comply with legal requirements.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside Canada, please note your information may be transferred to and processed in Canada or other countries with different data protection laws. When applicable, we implement appropriate safeguards for cross-border transfers.

10. THIRD-PARTY LINKS

Our Site may contain links to other websites. We are not responsible for the privacy practices of third-party websites and encourage you to read their policies separately.

11. CONTACT US

If you have questions about this Privacy Policy, or wish to make a request regarding your personal information, please contact us:

Only Gourmet
Company Name: OnlyBlooms Import Inc.

đź“Ť Our Address:

Only Blooms Import Inc. 261 Montréal Road, 310, Ottawa, ON, K1L 8C7, Canada

Business Registration Number: 722640828

Phone number: +1 (613) 293-4495

Email: wecare@onlygourmet.ca 

Office Hours: 9 am to 5 pm. ( Monday to Friday ) (GMT-05:00) Eastern Standard Time (Toronto)

Email, Phone Call & Live Chat Available